The Big Change: Mandatory Registration
From 1 July 2025, support coordination will require NDIS registration. This affects:
- Current unregistered support coordinators
- Anyone planning to start support coordination
- Organisations offering support coordination services
Why the Change?
The NDIS Review identified support coordination as a service requiring greater oversight due to:
- Significant influence over participant plans
- Potential conflicts of interest
- Quality concerns in unregistered market
- Participant vulnerability
What You Need to Do
If You're Currently Unregistered
Timeline:
- Now: Start the registration process
- By March 2025: Have your application submitted
- By July 2025: Be registered or stop providing support coordination
Steps:
- Complete self-assessment for support coordination
- Prepare required policies and procedures
- Submit registration application
- Complete verification audit
- Receive registration
If You're Planning to Start
Consider whether to:
- Start now as unregistered and register by July 2025
- Wait and start as registered from the beginning
- Factor registration costs into your business plan
Registration Requirements
Registration Group
Support Coordination (Registration Group 0106)
Audit Type
Verification audit (not certification)
Key Standards
- Core Module compliance
- Support Coordination Module (if applicable)
Approximate Costs
- Application fee: $0 (no NDIS Commission fee)
- Audit: $800-1,500
- Policies/preparation: $500-2,000
Transition Period
The Commission has indicated there will be a transition period, but details are still being finalised. Do not wait for transition details-start now.
