Policies for NDIS Registration
Policies and procedures demonstrate how you'll meet the NDIS Practice Standards. But which ones do you actually need?
The Policy Foundation
Your policies must cover every quality indicator in the applicable Practice Standards modules. This creates substantial documentation requirements.
Essential Policies for All Providers
1. Governance and Management
- Organisational governance policy
- Strategic and operational planning
- Quality management framework
- Financial management policy
2. Risk Management
- Risk management policy
- Risk register template
- Risk assessment procedures
- Business continuity plan
3. Human Resources
- Recruitment and selection policy
- Induction and training procedures
- Performance management
- Code of conduct
- Supervision policy
4. Worker Screening
- Worker screening policy
- ID verification procedures
- Screening register
5. Complaints Management
- Complaints policy and procedure
- Complaints register
- Easy read complaint guide
- Complaint resolution process
6. Incident Management
- Incident management policy
- Reportable incident procedure
- Incident register
- Investigation procedure
7. Privacy and Information
- Privacy policy
- Consent forms
- Information security procedures
- Record keeping requirements
8. Service Delivery
- Service access and intake
- Support planning procedures
- Service agreement templates
- Transition and exit procedures
Policy Quality Checklist
Good policies should:
- Address specific Practice Standard indicators
- Reflect your actual services
- Be practical and implementable
- Include clear procedures
- Have version control
The NDIS Provider Launchpad Advantage
Our platform provides:
- Templates mapped to every Practice Standard
- Customisation guidance
- Implementation tools







