The Reality: 92% of NDIS Providers Are Unregistered
As of 2024, there are approximately 245,762 unregistered NDIS providers compared to just 21,387 registered providers. That means only about 8% of providers serving NDIS participants are actually registered with the NDIS Commission.
This isn't a loophole or grey area-unregistered providers are a legitimate and essential part of the NDIS ecosystem.
Who Can Use Unregistered Providers?
Self-Managed Participants ✓
Participants who manage their own NDIS funds can use any provider they choose, registered or unregistered.
Plan-Managed Participants ✓
Participants with a plan manager handling their finances can also use unregistered providers.
NDIA-Managed (Agency-Managed) Participants ✗
Participants whose plans are directly managed by the NDIA must use registered providers.
Your Legal Obligations as an Unregistered Provider
1. NDIS Code of Conduct
Every provider, registered or not, must comply with the NDIS Code of Conduct.
2. Worker Screening
If you provide certain higher-risk supports, your workers may still need NDIS Worker Screening clearances.
3. Record Keeping
You must maintain accurate records including service agreements, invoices, progress notes, and incident documentation.
4. Insurance Requirements
Professional indemnity and public liability insurance aren't legally required but operating without them is extremely risky.
What You CAN'T Do as an Unregistered Provider
- Specialist Disability Accommodation (SDA)
- Restrictive practices
- Support Coordination (from July 2025)
- Plan Management
The Mandatory Registration Changes Coming
- July 2025: Support Coordinators must be registered
- July 2026: Expected expansion to more provider types
- Ongoing: Gradual move toward universal enrolment
